Ms. Sminu Jindal confers ‘Svayam Accessibility Awards 2018 (Taiwan Edition)’ on eight institutions for promoting inclusion through accessibility

Taipei | New Delhi,   November 15, 2018

Founder of a pioneering dream – “To Rethink, Redesign, Rebuild a newer world to empower every soul”, an accessibility crusader, India’s first women leader to have broken the glass ceiling in the Steel, Oil and Energy sector, young and dynamic Managing Director of Jindal SAW Ltd. Ms. Sminu Jindal gave away the ‘Svayam Accessibility Awards 2018 (Taiwan Edition)’ at Taipei on the sidelines of 15th International Conference on Mobility and Transportation for the Elderly and Disabled People (TRANSED2018), on 14th November 2018 to leading government and non-government agencies of Taiwan for their wonderful initiatives to promote #Accessibility4All and inclusion.

The Call for Nomination received an overwhelming response from across Taiwan – both from government organisations as well as businesses and social enterprises.

Board of Jury
The Board of Jury for Svayam Accessibility Awards, comprised of International experts and practitioners and included Ms. Ann Frye, Director, Ann Frye Ltd., U.K. and Member, International Activities Sub Committee of TRB ABE 60, Prof. (Ms.) Anabela Simões, Ergonomics Department, Technical University of Lisbon, Portugal and Member, Research Sub Committee of ABE(60) TRB, Mr. Rex CK Luk, Hong Kong Welfare Society, Member, TRB ABE 60 Committee, Mr. Joey Goldman, Independent Consultant/Co-Chair TRB ABE 60, Dr. Geetam Tiwari, Transport Research & Injury Prevention Program (TRIPP), Indian Institute of Technology (IIT) New Delhi, Mr. Mohammed Yousuf, US Department of Transport and Member ABE 60, Mr. Anuj Malhotra, Centre for Green Mobility, India, Mr. Amit Bhatt, Director – Integrated Transport, Sustainable Cities, World Resources Institute, India, Prof. M. Balakrishnan, Computer Science Engineering Department, IIT Delhi, and Prof. Sheila Mitra –Sarkar, Founder, Future Trans Consulting and Member, ABE 70 – Women’s Issues in Transportation.

Introductory Film to Svayam Accessibility Awards, its legacy and nominees of 2018 edition.

 

RECIPIENTS OF SVAYAM ACCESSIBILITY AWARDS 2018 (TAIWAN EDITION):

Category: MOST ACCESSIBLE PUBLIC TRANSPORT (Policy)

Institute of Transportation (IOT), Ministry of Transportation and Communications (MOTC), Taiwan

Photo of Dr. Chi-Kuo Lin, Director General, Institute of Transportation, MOTC, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Dr. Chi-Kuo Lin (centre), Director General, Institute of Transportation, MOTC, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: The Institute of Transportation (IOT) helps the MOTC in accessible public transportation using a promotion cycle with concepts introduction, planning and design demonstration, operation demonstration, and regulation and policy development. IOT has been successfully assisting MOTC to establish a public transportation that is more in line with the needs of diverse groups, from barrier-free to universal design.

Institute of Transportation, Ministry of Transportation and Communications (IOT-MOTC) introduced the concepts of barrier-free environment through a series of researches since 1990. In 1995, IOT performed a series of studies that demonstrated how to plan, design, and operate the barrier-free vehicles and services.

With the help of a series of researches, IOT successfully demonstrated the planning, design, and operation of barrier-free vehicles and services. IOT also drafted the Regulation based on the gradually implemented accessible public transportation. The Regulation draft accomplished the legalization of accessible public transportation in land (road and railway), sea, and air transportation.

IOT helped towards facilitating the “sustainable development of policies for accessible public transportation to establish an inclusive environment.”

Congratulations Institute of Transportation, MOTC!

Category: MOST ACCESSIBLE PUBLIC TRANSPORT (Practice)

The Bureau of Transportation, Taichung City Government, Taiwan

hoto of Mr. Hui-Sheng, Feng, Deputy Director, Transportation Bureau, Taichung City Government, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Mr. Hui-Sheng, Feng, (Centre) Deputy Director, Transportation Bureau, Taichung City Government, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: The Bureau of Transportation, Taichung City Government has undertaken inclusion- friendly accessible transport initiatives such as “Adopting Connected Vehicle Technology to Improve Bus Service” and “Accessibility for Blind and Visually Impaired Passengers”. The Bureau’s ‘City All-in-One Service’ is a ‘visually impaired navigation technology’ combined with public transport applications’ services, which is truly a great enabler. The system also works for inclusion as general population and visually impaired passengers can use the bus service together without any barrier.

In the last two years, the Bureau had started to develop Smart Transportation IOV Service, which includes Continuous promotion of Accessibility for Blind and Visually Impaired Passengers services, Bus shelter flow, and traffic detection. The buses are equipped with Advanced Driver Assistance Systems (ADAS) & driving recorders (MDVR).

Congratulations Bureau of Transportation, Taichung City Government!

 

Category: MOST ACCESSIBLE TOURIST ATTRACTION

North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan

Photo of Mr. Shi-Ching, Chang, Dy Director General, Tourism Bureau MOTC Taiwan and Mr. Jenn-Chyan Chang, Director of North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms.Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Mr. Shi-Ching, Chang (Second from Left), Dy Director General, Tourism Bureau MOTC Taiwan and Mr. Jenn-Chyan Chang (second from right), Director of North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey, Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: In order to a create disabled- friendly environment, the North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan, has included accessibility as one of its main focus areas toward “Building a Barrier-Free and Accessible Environment at the Keelung Heping Island Park” and North Cost Accessibility Route”, and allocated a dedicated budget to develop accessible facilities.

North Coast offers nursery room, accessible toilet and accessible parking lot, accessible route, while also offering wheelchairs and baby stroller on rent. As North Coast owns one of the most unique geomorphic and incredible beaches in the world, it made the entire facilities accessible so that tourists with disabilities can also enjoy cruise tourism.

Congratulations North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan!

Category: BEST PRACTICE AWARDS

1. Best Practice (Accessible Transport) : Bureau of Transportation, Tainan City Government, Taiwan 

Photo of Mr. Wu Yu-Chiu, Section Chief of Transportation Management Section, Tainan City Government, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov. 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Mr. Wu Yu-Chiu, Section Chief of Transportation Management Section, Tainan City Government, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov. 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: The Bureau of Transportation, Tainan City Government’s “Bus Rapid Transit” system helps in creating a barrier-free environment of bus service. There are 149 low-floor buses now in Tainan with wheelchair zones, specific seats for guide dogs, and companion seats. In addition to 40% low-floor buses ratio, there are 607 new type bus shelters which have been built with LED dynamic information display systems, and 62 of them were selected to be equipped with “blind information dots” and “bus to the station voice broadcast” equipment.

“Rapid Public Transportation System” by the Bureau includes Bus Rapid Transit, Railway Rapid Transit, Intermodal Stations Development, Demand Responsive Transportation Service (DRTS), Integration of Electronic Tickets and Information, and Advanced Public Transportation System.

Congratulations Bureau of Transportation, Tainan City Government!

 

2. Best Practice (Accessible Hospitality) : – OurCityLove Social Enterprise Co., Ltd., Taiwan

Photo of Prof. Dr. Chong Wey Lin, Founder and CEO, OurCityLove Social Enterprise Co., Ltd., Taiwan receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Prof. Dr. Chong Wey Lin (second from left), Founder and CEO,  along with Mr. Jack Chen, Vice CEO, OurCityLove Social Enterprise Co. Ltd., Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal & Mr. Patrick Yey (extreme right), Hony. Chairman, TRANSED2018, at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: OurCityLove Social Enterprise Taiwan combines innovative technology and passionate social entrepreneurs to raise awareness, increase inclusivity and improve accessibility for the elderly, mobility impaired, and people with disabilities.

It is now the leading smart city accessibility information service partner for 15 city governments, 3000+ companies in public service category and 77 NGOs in Taiwan, Hong Kong, Singapore, and Malaysia. Many famous museums, shopping malls, hospitals, schools, transportation stations and government agencies have adopted OurCityLove’s advanced ICT solution to offer inclusive services to all.

Congratulations OurCityLove Social Enterprise!

 

3. Best Practice (Comprehensive rehabilitation & accessibility services for Persons with Disabilities)- Eden Social Welfare Foundation, Taiwan

hoto of Mr. Juo-Sung HUANG, CEO, Eden Social Welfare Foundation, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15thInternational Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Mr. Juo-Sung HUANG, CEO, Eden Social Welfare Foundation, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15thInternational Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: Eden Social Welfare Foundation has undertaken brilliant steps towards accessible para-transit systems, low-floor bus transportation provisions, vocational training for persons with disabilities, job counselling, emotional therapy, as well as early intervention services for children with delayed development and residential care for seniors.

Eden has 100 service centres in Taiwan and overseas and serves nearly 20,000 people every year. Through a series of activities, such as “Love without Borders – Assistive Devices Donation Project”, Eden has succesfully been promoting the cause of disabilities and accessibility in Taiwan and beyond.

Congratulations Eden Social Welfare Foundation!

 

4. Best Practice [Accessible Transport (Taxi service)] – Joint Award to The Yulon Group, Taiwan and the OurCityLove Social Enterprise, Taiwan

Photo of Mr. Vincent Tsao, Vice President Luxgen Motor Co. Ltd, Yulon Group & Prof. Dr. Chong Wey Lin, Founder and CEO, OurCityLove Social Enterprise Co. Ltd., Taiwan receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Mr. Vincent Tsao (extreme right) Vice President Luxgen Motor Co. Ltd, Yulon Group & Prof. Dr. Chong Wey Lin (extreme left), Founder and CEO, OurCityLove Social Enterprise Co. Ltd., Taiwan jointly receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: The Yulon Group and the OurCityLove Social Enterprise have together redefined access to hotels with its inspiring accessible transport (Taxi service).

Their cooperation inspires social innovation and boosts accessible tourism services in Taiwan. “Luxgen V7 Eco‐Hyper” is the result of their joint design with the inputs from the people with disabilities, and is Taiwan’s first accessible vehicle.

With these breakthrough models, they have successfully tried to address a common frustration among the elderly and people with disabilities and their families — travelling far tourism.

Congratulations Yulon Group and the OurCityLove Social Enterprise!

 

5. Best Practice (Rehabilitation of People with Intellectual Disabilities) – Children Are Us Social Welfare Foundation, Taiwan

Photo of Ms. Sunny Hu, Director, Public Affairs, Children Are Us Social Welfare Foundation, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Ms. Sunny Hu, Director, Public Affairs, Children Are Us Social Welfare Foundation, Taiwan, receiving Svayam Accessibility Award 2018 from Svayam Founder Ms. Sminu Jindal at Taipei on 14 Nov 2018 on the sidelines of 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED2018)

Citation: Children Are Us Social Welfare Foundation (CAREUS) has constructed a safe working environment for children with intellectual disabilities and has demonstrated the Best Practice in their Rehabilitation. With assistance of social workers and industrial mentors, they teach children with ID professional skills, and have simplified the operational procedures through individualized and differentiated practical training and the design of assistive devices.

Children with ID are engaged in job matching and license acquisition to transform them from “service receivers” into “service providers.” Also, positive values are also being instilled into them for equal participation in the society.

Congratulations Children Are Us Social Welfare Foundation!

See you in the next edition of Svayam Accessibility Awards 2021!

 

Advertisements
Posted in accessible para transit, Accessible Transport, accessible travel and tourism, Ms. Sminu Jindal, People with Reduced Mobility, Sustainable Transport, Svayam, Svayam Accessibility Awards, Svayam Events, Svayam India, Svayam Press Releases, TRANSED Conferences, Transportation Research Board | Tagged , , , , | Leave a comment

Svayam Accessibility Awards 2018 (Taiwan Edition) – Winner’s List

New Delhi | 14th Nov 2018

We are extremely happy to share that on the basis of recommendations of the Board of Jury, following organisations are being selected for bestowing the “Svayam Accessibility Awards 2018 (Taiwan Edition)” in different categories.

 Category: MOST ACCESSIBLE PUBLIC TRANSPORT 

  1. Institute of Transportation, Ministry of Transportation and Communications (MOTC), Taiwan
  2. The Bureau of Transportation, Taichung City Government, Taiwan

Category: MOST ACCESSIBLE TOURIST ATTRACTION 

  1. North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan 

Category: BEST PRACTICE AWARDS

  1. Best Practice (Accessible Transport) : Bureau of Transportation, Tainan City Government, Taiwan (R.O.C.)
  2. Best Practice (Accessible Hospitality) : – OurCityLove Social Enterprise Co., Ltd., Taiwan
  3. Best Practice (Comprehensive rehabilitation & accessibility services for Persons with Disabilities)- Eden Social Welfare Foundation, Taiwan
  4. Best Practice [Accessible Transport (Taxi service)] Joint Award to The Yulon Group, Taiwan and the OurCityLove Social Enterprise, Taiwan
  5. Best Practice (Rehabilitation of People with Intellectual Disabilities) – Children Are Us Social Welfare Foundation, Taiwan

Details of the Award Ceremony 

The award ceremony will be held on the sidelines of the 15th International Conference on Mobility and Transport for the Elderly and the Disabled Persons (TRANSED2018, Taipei),  as per the following details:  

Venue:  Banquet Hall, Taipei International Convention Centre (TICC),                                            1 Hsin-Yi Road, Section 5, Taipei 11049, Taiwan (ROC)

Date & Time:     14th November, 6 PM – 8 PM

Heartiest congratulations to all the Winners and we hope this award becomes another milestone to renew our commitments to achieve a better, liveable, sustainable and inclusive world for all of us!

Hashtags: Sustainable TransportSvayam Accessibility AwardsSvayam EventsSvayam Press ReleasesTRANSED ConferencesTransportation Research Boardurban mobility  Accessible TourismAccessible TransportSvayam Accessibility AwardsSvayam EventsTRANSED2018 Conference

Posted in Marginalised pedestrians on Indian Roads | Leave a comment

Svayam Accessibility Awards 2018 Update- 10 entries shortlisted for finals!!

New Delhi  |  05th Nov 2018

We are encouraged by an overwhelming response to the ‘Call for Nomination for Svayam Accessibility Awards 2018 (Taiwan)’. The Jury consisting of national and international experts have shortlisted 10 applications for final review.

Each of these applicants have proven record of mobility, transportation and accessibility related projects implemented in the territory of Taiwan on the thematic areas. The award ceremony will coincide with the 15th International conference on Mobility and Transport for the Elderly and the Disabled Persons (TRANSED2018, Taipei), scheduled to be held during 12-15 November 2018 at Taipei, Taiwan.

We thank our jury members for shortlisting the top 10 agencies/organizations. The names of finalist organizations with their respective categories are as below:

S.No. Names of Organization Category/categories
1 Children Are Us Social Welfare Foundation (CAREUS) Best Practice Project
2 The Bureau of Transportation, Taichung City Government Accessible Public Transport
3 Eden Social Welfare Foundation Best Practice Project
4 Yulon Group & OurCityLove Social Enterprise Taiwan Best Practice Project (Transport)
5 OurCityLove Social Enterprise Co., Ltd., Taiwan Best Practice Project (Hospitality)
6 Bureau of Transportation, Tainan City Government, Taiwan Accessible Public Transport
7 Institute of Transportation, MOTC Accessible Public Transport
8 Chiayi City Government Accessible Tourist Attraction/ Heritage Site
9 National Taiwan Museum Accessible Tourist Attraction/ Heritage Site
10 North Coast & Guanyinshan National Scenic Area Administration, Tourism Bureau, MOTC, Taiwan Accessible Tourist Attraction/ Heritage Site

We congratulate all ‘Finalists’ who made it to this prestigious and coveted list. Keep your fingers crossed and watch this space for the final results to be declared on 14 Nov. 2018!!

 

 

Posted in Sustainable Transport, Svayam Accessibility Awards, Svayam Events, Svayam Press Releases, TRANSED Conferences, Transportation Research Board, urban mobility | Tagged , , , , | Leave a comment

Svayam’s suggestions find place in TRAI’s Full Recommendations on making ICT Accessible for Persons with Disabilities

We are happy to share that most of the suggestions made by Svayam on Consultation Paper on ‘Making ICT accessible for Persons with Disabilities’ have found place in the  Full Recommendations released by TRAI on 09 July 2018.  

July 09, 2018 | New Delhi

The Telecom Regulatory Authority of India (TRAI) had issued a Consultation Paper on  ‘Making ICT Accessible for Persons with Disabilities’ dated 20 December 2017.  Stakeholders were requested to send their comments by 22 January 2018, and counter comments by 05 February 2018.

Svayam, as a leading accessibility rights organization, was on the forefront in submitting its comments and recommendations, as well as counter comments.

Open House Discussion by TRAI on Consultation Paper on making ICT Accessible for Persons with Disabilities

Open House Discussion organised by TRAI on 05 Apr 2018

Later, TRAI held an open house discussion on 05th April 2018, where Svayam team participated and strengthened its case for accessible information and communication technologies (ICT), and why its recommendations should be considered for framing a policy for Inclusive ICT for all. 

The Full Recommendations released by TRAI have been submitted to the Government of India for framing a National Policy. 

Svayam’s Suggestions which became part of TRAI’s Recommendations:     

Many ideas and comments submitted by Svayam have found place in TRAI’s recommendations; some of them are given below:

2.3: All 21 disabilities listed under the Right of Persons with Disabilities Act, 2016‘should be covered under any proposed framework. Cognitive disabilities, learning disabilities, locomotive disabilities, and degenerative diseases should also be incorporated into any proposed framework.

2.18: The Authority (TRAI) recommends that in order to ensure accessibility of ICT services to the PwDs a steering committee under aegis of Department of Empowerment of Persons with Disabilities should be formed.

2.19: Access to assistive technologies: In order to ensure barrier-free interaction with the digital world, it is essential that assistive technologies are free or available at a low cost through subsidies or grants. It is imperative to either make devices accessible or ensure that devices are compatible with third party assistive technologies. There is also a need for training of PwDs and those who assist them on the use of technologies and features made available.

Accessible services and interfaces: To ensure complete and equal participation in the digital world, PwDs require services and interfaces that ensure that content on television, Internet or in other electronic media is available in accessible formats – for instance, through the use of closed captions for users who are deaf or hard of hearing and audio description for users who are blind or visually impaired. There is also need to undertake awareness campaigns on the availability of accessible content.

Inaccessible customer services: PwDs face challenges accessing customer services offered by telecom service providers. Customer services need to be redesigned to addresses the specific needs of persons with disabilities.

2.29: In India, RPWD Act,2016 envisaged that there is need to take measures to ensure that all content available in audio, print and electronic media are in accessible format. So far as ICT accessibility is concerned the Authority is of the view that the telecom service providers need to provide telephone/DTH bills to the PWDs in accessible form based on their choice. For the persons with low vision, telephone/mobile bills can be provided in large font size, blind persons can opt to get the telephone bill in Braille script.

2.44: The Authority is of the view that every service provider (TSPs/MSO/DTH) should have dedicated customer support desk meant only for PwDs so that any call received from them should be directed/diverted to that desk.

2.45: Apart from having a dedicated desk it is also important to ensure that the customer support/service staff employed by TSPs and broadcasters are adequately trained to assist PwDs in accessing the services and devices designed for them.

2.46 (d): TSPs, MSOs/DTH and PSAP operators should ensure that the executives that deal with PwD customers have been given sensitivity training from time to time so as to understand and deal with the issue raised by PwDs.

2.51: The Authority recommends that DoT and MIB may instruct TSPs and DTH/MSOs to conduct frequent awareness campaigns regarding issues of accessibility, design, affordability and information pertaining to assistive products available to PwDs and the various government policies/schemes pertaining to accessible ICT that can be availed by PwDs.

2.52: The universal design principles should be adopted instead of developing a model specifically for PwDs.

2.54: The Authority is of the view that every mobile manufacturer who produces 5 or more different models of mobile handsets should provide at least one mobile handset satisfying the accessibility criteria for PwDs.

2.55: the Authority recommends every mobile manufacturer who produces 5 or more different models of mobile handsets should provide at least one mobile handset satisfying the accessibility criteria for PwDs as enumerated in the recommendations.

2.67: The Authority recommends that the Government should mandate all the government agencies that in procurement of ICT products viz Computer hardware, mobile phones, Set Top Boxes, it should be mandatory that these are accessible to PwDs.

2.90: Grips for improved stability (mobile phones)

Chapter-III – Summary of recommendations:

3:2: The Authority recommends that in order to ensure accessibility of ICT services to the PwDs a steering committee under aegis of Department of Empowerment of Persons with Disabilities should be formed.

3.2 (c): Formulate guidelines and suggest an implementation and monitoring mechanism so as to improve ICT accessibility for PwDs.

3.5 (b): TSPs, MSOs and DTH Operators should have a special desk in their Call Centres/Customer support centres where calls received from special category numbers are routed to this specialised desk which should be manned by person(s) to receive calls from PwDs using assistive technologies.

3.5 (d): TSPs, MSOs/DTH and PSAP operators should ensure that the executives that deal with PwD customers have been given sensitivity training from time to time so as to understand and deal with the issues raised by PwDs.

3.7: Every mobile manufacturer who produces 5 or more different models of mobile handsets should provide at least one mobile handset satisfying the accessibility criteria for PwDs as enumerated in the recommendations. This may be achieved by the end of 2020.

3.9: The Authority recommends that the Government should mandate all government agencies that in procurement of ICT products viz Computer hardware, mobile phones, Set Top Boxes, it should be mandatory that these are accessible to PwDs.

3.11 (d): Closed captioning control and display options.

3.12: The Authority recommends that broadcasting channels may be developed in accessible format too for PwDs with audio & visual impairment.

We hope that recommendations submitted by TRAI would soon be accepted by the Department of Telecommunications (DoT) Govt. of India for framing a national policy which is crucial for standardization of Inclusive ICT Norms. It will help include a large segment of  persons with disabilities in the mainstream., which as per the World Bank Report (2007) titled ‘People with Disabilities in India: from Commitments to Outcomes’, comprise between 4 and 8 percent of the Indian population. 

Also, the population of senior citizens is about 10-12 % of the total population which is  expected to grow more than 2.8 per cent and make up one-fifth of the total population by 2025-2030. (Report by WHO). Accessibility of Information and Communication Technology (ICT) can play a great role in not only improving the quality of life but also tapping the potentials of such a huge number of India’s citizenry.

For achieving a truly inclusive information society, persons with disabilities must be able to use information and communication technologies (ICTs) with equal ease. This can be made possible only if the accessibility of ICTs is on the top of the agenda of manufacturers and service providers. Though, it makes business sense to attract persons with disabilities with ICTs having accessibility features, manufacturers failed to tap this opportunity.  Hence, a stringent policy is required to ensure persons with disabilities get what they need. A comprehensive plan is needed to adopt accessible operating system for product development and service divisions to include everyone.

Downloads Available 

(a) Full Recommendations by TRAI to the DoT, 09 July 2018

(b) Svayam’s Comments submitted to TRAI, Jan 2018

 

Posted in Access to Television, Accessibility in Banks and ATMs, ICT for Inclusion of Persons with Disabilities, Persons with Disabilities | Leave a comment

Svayam Founder delivers a ‘Motivational Talk’ at the Base Hospital Delhi Cantt

New Delhi | 12 May 2018

On the invitation of the Base Hospital Delhi Cantt,  Ms. Sminu Jindal, Chairperson-Svayam,  visited Base Hospital to deliver a ‘Motivational Talk’ to the injured soldiers and their family members, doctors and hospital staff, on 11th May 2018. She was received by Major General Manu Arora, The Commandant, Base Hospital Delhi Cantt.

Ms. Sminu Jindal,  delivering the motivational talk at Base Hospital Delhi Cantt

During her motivational talk, Ms. Jindal talked about the initial struggles of her life, and shared that looking at life positively despite disabilities or age is the key to success and happiness.

“When you acquire a disability, you have two options; what you can do, and what you cannot do. Instead of regretting what you cannot do, it is vital that you focus on your existing abilities and see what you can do with those abilities.” said Ms. Jindal.

“Sitting at home like a sad man cannot be a choice. Don’t give anyone an excuse to call you or make you feel ‘बेचारा’ (hapless), she continued. Sharing her own life story, she added, “Due to an accident at the age of 11, I became a wheelchair user for the rest of my life. Apprehensive that others might make fun of me, I did not want to go to school, and instead wanted to study at home. However, my parents ensured that I got a normal school education, so that I could grow and do things like any other child. That way, my parents did not give me any excuse to feel  ‘’बेचारा’ !

Ms. Jindal told the rehabilitating soldiers, “I can only give you an outlook. I always admired the soldiers who fight at the borders for others. When you did not bow down in the battlefield on the border, please do not bow down in the battlefield of life. Life is also a war, so fight it and figure out your own path.”

Ms. Sminu Jindal speaking to officers of the Base Hospital Delhi Cantt.

Talking about accessibility and the need of greater awareness, the Svayam founder said: “The prevailing misconception that ramps, lifts and accessible technologies are only for the disabled, need to be demolished. We all need accessibility for ease and safety. Accessibility is a ray of hope which ensures that we can go out and earn our living with dignity. Accessible built environment is crucial to tap the enormous talents in persons with reduced mobility.”

“No matter how long or dark the tunnel is, a single ray of light gives you hope – and  accessibility is that ray,” she added.

Ms. Jindal also emphasized that Svayam is pressing upon the government to build one accessible toilet in every village with local material and technology. “This will set an example for others to follow.”

“If our village schools have accessible toilets, our retired or rehabilitated soldiers living in the village can go out and teach. This is another dimension of inclusive education,” she added.

Ms. Jindal at the Base Hospital, Delhi Cantt

Ms. Jindal said: “We need to raise awareness. If voices are many, it will create an impact. Can we not add ‘सुगम्यता’ (accessibility) along with our usual demands – बिजली, पानी और सड़क (electricity, potable water & roads) ? The government has to realize that it needs to look at all sections of society. Then only, ‘सबका साथ, सबका विकास’  (inclusive development) will become a reality!”

She said: “The choice of our daily activities should depend on us, and not on our built environment. That’s why Svayam is working with ministries and government departments to ensure our public infrastructure is accessible. Also, merely making government buildings accessible is not enough, private buildings (open to public) also need to be accessible.”

While answering a query raised by a soldier, Ms. Jindal said: “A सैनिक  (soldier) never bows down before an enemy. But today, negativity might be your main enemy; would you bow down? No! you need to have a positive outlook towards life and lot of enthusiasm to beat this enemy.”

Encouraging the Indian armed forces to spread the awareness about importance of accessibility in built and virtual environment towards an more inclusive and caring society,  she also praised the work of Base Hospital Rehab Centre, and said that with good rehabilitation and counselling, injured soldiers and their family members can quickly learn to adapt and accept the challenges before them in the life with a positive mindset.

Major General Manu Arora, the Commandant, felicitated the Svayam Founder, and praised her initiatives of spreading such a positive, wonderful outlook towards life through her  initiative, Svayam. The Major General exhorted the soldiers and their families that there are shortcomings in everyone’s life, but we need to see what we can do with what we have, and what we can add. He also called upon the participants to link accessibility with their life’s missions.

Taking a cue from an article published in India Today in the year 1999 on the life and work of Ms. Jindal, Maj. Gen. Arora called Svayam Founder a person with true ‘nerves of steel’ and marveled at her achievements in the Indian Industry.

Mr. Subhash Chandra Vashishth, Director, Svayam, made a brief presentation to apprise the audience of his organization’s major projects and achievements in the area of advocacy and policy reforms to achieve the dream of an inclusive and enabling built environment to respect dignity of human lives.

Posted in Motivational Talk by Ms. Sminu Jindal, Ms. Sminu Jindal, Persons with Disabilities, Subhash Chandra Vashishth, Svayam, Svayam India | Leave a comment

Svayam led delegation meets DG, BCAS to discuss SoP to address problems faced by Persons with Disabilities during Security Screening at Airports

06 April, 2018, New Delhi

Svayam led delegation discussing the issues with the Director General, Bureau of Civil Aviation Security (BCAS)

Svayam led delegation discussing changes in SoPs with DG, BCAS

A team of stakeholders led by Svayam met Shri Kumar Rajesh Chandra, Director General, Bureau of Civil Aviation Security (BCAS) and his team of senior officials to discuss the challenges faced by persons with disabilities and those with reduced mobility during security screening at the Indian Airports. This was pursuant to the National Meeting of Stakeholders organised by Svayam to discuss issues faced during air travel by persons with disabilities and those with reduced mobility, on 22 November 2017, at the Constitution Club of India, New Delhi, and consequent submission of our collated recommendations to the Ministry of Social Justice & Empowerment & Ministry of Civil Aviation.

The meeting took place on 06th April 2018 at the BCAS HQ at Janpath Bhawan, New Delhi. The meeting offered yet another chance to stakeholders to actively participate in the process and negotiate for their demands for accessible, dignified air travel.

The stakeholders were represented at the meeting by Mr. Subhash Chandra Vashishth (Director, Svayam), Mr. Nipun Malhotra (CEO, Nipman Foundation) and Ms. Smitha Sadasivan (Member, Disability Rights Alliance).

Svayam led delegation discussing SoPs with the senior officials of the BCAS

Svayam led delegation discussing changes in SoPs with senior officials of BCAS

The DG, BCAS, at the outset, gave a brief background of the steps taken by the BCAS and assured the stakeholders that the BCAS would take the right steps in this direction to address the issues faced by disabled flyers. He also clarified that while BCAS deals with the issue of security related protocols, DGCA deals with issue of safety & passenger conveniences.

There was a point-wise discussion on the existing Standard Operating Procedures (SoPs) and recommendations by the stakeholders as compiled by Svayam and submitted to the Ministry of Civil Aviation in December 2017. The BCAS officials informed that the Bureau had issued an Addendum dated 03rd October 2017 to the Standard Operating Procedure (SoP) dated 31st March 2014   for screening passengers with special needs and medical conditions. But they agreed that these passengers still face difficulties and embarrassment, and hence more changes are required.  A copy of this Addendum can be accessed here and copy of SOPs here.

Some of the major issues which were discussed included; use of full body scanners, scanning orthosis and prosthesis without invading privacy or causing avoidable discomfort; screening of battery operated wheelchairs, poor quality of airport wheelchairs, allowing airport passes for non-travelling passenger/companion for persons with disabilities, relieving areas for service animals etc.

BCAS officials explained that while “Millimeter wave scanners” though considered safe, require persons to stand in a certain posture, hence it is not suitable for wheelchair users. Other forms of X-ray technologies are not considered due to privacy and radiation issues. Therefore, a mix of multiple security protocols (such as visual profiling, ETD, physical frisking) have to be deployed to scan the wheelchairs in addition to the scanners.

While the issue of prosthesis screening has been largely resolved for cases where the steel rod is discernible, the orthosis has remained a challenge as it uses foam padding to prevent injuries. Presence of foam raises suspicion, requiring deployment of intensive screening procedures to ensure there are no hidden weapons.

On the issue of oxygen cylinders and special medical equipment, the BCAS officials said that they would like to know the best practices from the stakeholders to improve on the screening procedures.

Protocols for screening of service animals is relevantly a new area and challenges were mainly in the areas of soft training of screening staff.  The officials promised to address this issue. It was felt that the availability of “relieving areas” for service animals at the airports was an issue in the domain of DGCA hence this would be taken up with relevant authorities in our next meet.

The stakeholders are requested to send their feedback/ comments, if any on the above issues or any additional issues related to security screening to editor@svayam.com.

Posted in Accessible Transport, BCAS's SOPs for Screening of Passengers with Disabilities, Dignified Air Travel for Disabled, Subhash Chandra Vashishth, Svayam, Svayam Events, Svayam India, Svayam Press Releases | Leave a comment

Ms. Sminu Jindal exhorts Young Indians to work for accessibility at CII- Yi Summit TakePride-2018, Mumbai

10 March 2018, Mumbai

Svayam’s Founder-Chairperson Ms. Sminu Jindal today addressed the CII-Yi: Annual Youth Summit – TakePride 2018, held at the historic Bombay Stock Exchange (BSE) in Mumbai, along with several visionary speakers fromMs. Sminu Jindal, Founder Svayam addressing CII-Yi: Annual Youth Summit – TakePride 2018, Mumbai across the sectors who spoke during the two-day annual event during 09-10 March 2018. These included Kamal Haasan (actor), Ajeet Khurana (Head – Blockchain & Cryptocurrency Committee of India), Anand Piramal (Founder – Piramal Realty), Arnav Ghosh (CEO – India, Blippar), Ashish Chauhan, (MD & CEO Bombay Stock Exchange), Balki R, (Filmmaker), Boman Irani (actor), Chandrajit Banerjee (Director General CII), Dia Mirza (actor), Dr. R. Mashelkar (renowned Scientist – Padma Shri, Padma Bhushan & Padma Vibhushan Honouree), Gauri Shinde (filmmaker), Krishnakumar T (President – Coca Cola India & Southwest Asia), Lavanya Nalli (Chairperson – Nalli Group), Madhukeshwar Desai (Vice President – Youth Wing Of BJP), Mickey Mehta (Celebrity Fitness Guru & Coach To Femina Miss India Pageant), Radhanath Swami (Spiritual Teacher), Suresh Narayanan (CMD – Nestle India).

The Young Indians (Yi), the annual flagship leadership Summit by the Confederation of Indian Industries (CII) is known to celebrate the achievements of entrepreneurs, inspire young entrepreneurs, and mull over the future roadmap. TakePride offers a platform to both sung and unsung heroes/champions who share an inspiring story and leave food for thought for the young leaders of CII-Yi eventually both in the interest of the organization as well as their personal- professional trajectory.

Ms. Jindal spoke at length on the subject close to her heart – accessibility. Around 600 Young Indians (Yi) from 40 Chapters across 27 states listened to her address that touched on her early years after car accident, her struggles in the men-dominated steel and gas industry, and her initiative Svayam and its numerous achievements in making India accessible.

Talking about her accident, she said: “I met with a car accident at the age of 11 as my driver was drunk; I became a wheelchair user for the rest of my life due to severe spinal injury. Initially, I could not cope with what had happened with me at that tender age. I was gloomy as I could not dance anymore, though my parents ensured I lived a normal life and got best education. They got ramps and lifts built at home and school and the college. I was born in an affluent family, but then I thought what about others who do not have resources. That is how accessibility became my passion as I wanted to see everyone with reduced mobility to live his/her life in safe, dignified and productive way.”

She told the highly attentive audience that accessibility benefits everyone and not just persons with disabilities. “Think about an elderly, a pregnant woman, and an injured. We have to accept the reality and be ready for it. Think about arthritis and accidents. Also, India’s 65 per cent population is below 35; think about 30 years from now. Will they not need accessible infrastructure and services? We have to be ready now before it hits us,” she said.Ms. Sminu Jindal's address to Young Indians at Bombay Stock Exchange

Ms. Jindal added: “People retire at 60, but thanks to the improved healthcare, we have longer years post retirement. Due to lack of accessible infrastructure, people tend to remain in the golden cages called homes. So, this is not about only 2 per cent population (persons with disabilities). It is a much larger issue. If older adults get accessible homes and public infrastructure, they will, of course, come out and shop, visit places which not only increases their own happiness quotient, but also boosts our GDP. This is how we can make them feel useful, else they may feel redundant. We are all social animals & can’t live in silos.”

She wondered why accessibility is treated as a sub topic under disability. She narrated the infamous Jet Airways incidence of December 2007 when she was asked to sign an indemnity bond. The signing would have absolved the airliner from all the responsibilities. She had refused to sign the bond and later the airliner had to issue a public apology to her.
Ms. Jindal also strongly raised the issue of lack of accessible toilet in the aircrafts. “These airlines can have first class cabin and luxurious showering room, but not an accessible toilet! Imagine holding your bladder for 6-10 hours in a long-haul flight,” she wondered.

Svayam’s Founder told the young audience how Svayam helped the Archaeological Survey of India (ASI) to make the first ever World Heritage Site of Qutub Minar accessible, followed by other WHS such as the Taj Mahal, Red Fort and Fatehpur Sikri Group of Monuments. “The footprints increased phenomenally after these monuments were made accessible,” she said.

She also talked about Svayam’s contribution in 2011 Census’ campaign – “Stand Up and Be Counted”. It was the clarion call for persons with disabilities to have themselves enumerated in the final round of the 2011 Census. Svayam raised awareness, so that families did remember to answer question No. 9 – the question framed to gather information about number and categories of disabilities. During the campaign, Ms. Jindal had said that by hiding, person with disabilities deny themselves the right to be citizens and deny the government an opportunity to plan for their empowerment.

Ms. Jindal said, “There is no shame in having a disability. You may have a disability; still, you can be glamourous and pursue your passion as usual.”

She also said that the Rights of Persons with Disabilities Act, 2016 has increased number of disabilities from 7 to 21. “This increases the importance of accessibility in built environment.”

Ms. Jindal also talked about Svayam’s international presence. In 2012, the Transport Research Board’s (TRB) Standing Committee on Accessible Transportation and Mobility (ABE60) agreed to establish the Permanent Secretariat of the Triennial TRANSED Series of conferences to be run by Svayam as its sole contribution to the promotion of mobility and transportation for the elderly and the disabled people.

She also talked about small little changes which can make big differences in the lives of people with reduced mobility, such as a proper ramp gradient, wider doors, ‘but most importantly an open heart!’

“If I can, you can, and together, we can,” Ms. Sminu Jindal exhorted the young audience to work for accessibility now for their own better tomorrow.

Young Indians (Yi) Tweeted:

 

Posted in Access at World Heritage Monuments, Access to Heritage Sites, Accessibility in public infrastructure, Accessible India Campaign, Accessible Railways, Accessible Transport, Airlines discriminate against disabled, Barrier Free, barrier free homes, barrier free public buildings, Census 2011, Delhi, Dignified Air Travel for Disabled, Entrepreneurs, Ms. Sminu Jindal, Persons with Disabilities, Qutb Minar, Sminu Jindal, TRANSED Conferences, Transportation Research Board, World Heritage Site Fatehpur Sikri, World Heritage Site Qutb Minar Delhi, World Heritage Site Red Fort, World Heritage Site Taj Mahal, Young Indians | Leave a comment